Effective Date: 21st July 2026
At Soul Steps, we want our digital spaces and online booking experience to be welcoming, intuitive, and accessible to everyone, regardless of ability or technology.
1. Our Commitment
We aim to align our website ([https://soulsteps.co.uk](https://soulsteps.co.uk)) with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standards. We strive to design our pages so that text, media, and booking interactions remain clear, legible, and easy to navigate.
2. Accessibility Features on Our Site
- Clear Layout & Hierarchy: Consistent page layouts and clear headings for screen reader navigation.
- Responsive Design: Fully responsive layout for smartphones, tablets, and desktop computers.
- Color Contrast: High contrast text-to-background combinations to ensure readability.
- Text Sizing: Clean, legible typography that scales smoothly with browser zoom settings.
3. Known Limitations & Ongoing Improvements
We continuously monitor and improve the site. However, some embedded content (such as third-party scheduling widgets or maps) may have minor limitations beyond our direct control. We work closely with our platforms to ensure optimal access.
4. Feedback & Contact
If you experience any difficulty accessing information or booking a session on [https://soulsteps.co.uk](https://soulsteps.co.uk), please let us know so we can assist you directly:
- Email: natalie@soulsteps.co.uk
- Response Time: We aim to respond to accessibility feedback within 2 business days.
If needed, we are always happy to assist with manual session scheduling or answer questions over email or phone.